Analysis: Swim School Customer Retention Rates – Part 3

This year, we’ve been tracking customer retention rates across swim schools for each academic term. Our latest analysis explores retention rates for Term 3 (July to September), a period marked by a transition from winter to spring months in Australia and New Zealand.

Retention Mastery Video Course – Free Access

Customer Retention is arguably the most important factor in a swim school’s success. A small improvement in customer retention can unlock significant improvements in profitability for your business. Less than half of swim school businesses currently measure retention rates.

App Showcase

Discover our branded mobile apps for swim schools, designed to enhance customer experience with features like class scheduling, progress tracking, absence reporting, and instant notifications.